Resources

Although we are open every night during the fall and winter semesters (including exams), we are closed during the winter break and over the summer months. Additionally, we recognize that Nightline might not be best suited to meet everyone’s needs. Here are some other Montreal phone lines, online chatting services, and useful websites which specialize in different areas.

We encourage you to call 911, or go to the nearest hospital, if you feel you are about to hurt yourself, or someone else.

Grounding Exercise

Breathing Video: A classy geometric graphic of an expanding shape, set to soothing music.

Suicide and Online Crisis Management (Phone Lines)

Suicide Action Montreal: 1-866-277-3553

Suicide, anxiety, grief, and more. Available 24/7. Bilingual.

National Suicide Prevention Lifeline: 1-800-273-8255 (nationwide)

Based in the USA but available in Canada. Available 24/7. English and Spanish.

Tracom Crisis Center: 514-483-3033

Offers face-to-face interventions, follow-up care, and temporary lodging. Available 24/7. Bilingual.

IMAlive (Online Chat)

Available everywhere, at all times, to people with internet/computer access.

Befrienders Worldwide

“Befrienders Worldwide’s vision is to contribute to a society where suicide is understood both locally and globally, leading to fewer deaths by suicide. Our mission is to be a principal resource in emotional support and to share research which can lead to innovative service practices, delivered by volunteers.”

Their directory can be used to look up helplines by country; you can also find resources about suicide, sexual orientation, and more on their website.

Sexual Assault/Conjugal (Marital) Violence:

SACOMSS: 514 398-8500

A confidential, non-judgmental sexual assault helpline. Available Monday-Friday between noon and midnight. English.

Montreal Sexual Assault Centre: 514 933-9007 (Montreal) or 1 888 933-9007 (Quebec)

Confidential and anonymous services, including referrals and help. Available 24/7. Bilingual.

SOS Conjugal Violence:  514-873-9010 (Montreal) or 1-800-363-9010 (Quebec)

For those affected by conjugal violence and those concerned for others affected by it. Available 24/7. Bilingual.

Mental Health

Écoute Entraide: 514 278-2130 (français)

Anonymous and confidential support line for mental health and more. Available 8 am to midnight, 7 days a week. French only.

Anorexia and Bulimia Quebec: 514-630-0907 (Montreal) or 1-800-630-0907 (Quebec)

Helpline for those affected by eating disorders and for those around them. Bilingual. Open 7 days a week from 8am-3am.

Drug and Alcohol Helpline: 514 527-2626 Montreal area, 1-800-265-2626 throughout the province

Anonymous and confidential. Available 24/7. Bilingual.

Gambling Helpline: 514 527-0140 Montréal area, 1 800 461-0140 throughout the province

Confidential. Available 24/7. Bilingual.

Revivre: 1 866 REVIVRE (738-4873)

Anxiety, depression, and bipolar disorder toll-free support line. Available Monday to Friday from 9 am to 5 pm. Bilingual.

LGBTQ+ Callers

Project 10 Listening Line: 514 989-4585

Anonymous listening line for LGBTQ+ youth and the wider community.
Available Tuesday and Wednesday from 12 to 6 pm, and Thursday from 1:30 to 6 pm. Bilingual.

Interligne: 514 866-0103 and 1 888 505-1010 for text messaging.

Confidential help and information regarding sexual orientation and gender diversity. Available 24/7. Bilingual.

Trans Lifeline: (877) 330-6366 (Canada)

Staffed by transgender people; will respond to whatever needs members of the trans community may have, particularly but not exclusively crisis. 11am-5am every day. Appears to be English only.

French Phonelines

You may also ctrl+f “bilingual” to find the bilingual phone lines listed on this page.

Multi-Ecoute: 514 737 3604

“We offer a listening service designed to meet the needs of people in distress, living with difficulties or simply needing to be listened to by someone.” It is anonymous and confidential, and you do not need to be in crisis to utilize their services.

Tel-Ecoute/Tel-Aines: 514 493 4484 (Ecoute) / 514 353 2463 (Aines)

One line for general population (Ecoute), and another line specifically for seniors (Aines). This is a free, confidential and anonymous service. Open everyday from 10am-10pm.

Centre d’ecoute Le Havre: 514 982 0333

Active listening service with follow-up services per caller’s request. 9am to 5pm.

Écoute Entraide: 514 278-2130 (français)

Anonymous and confidential support line for mental health and more. Available 8 am to midnight, 7 days a week. French only.

Face A Face: 514 934 4546

A team of professionally trained personnel to listen and help with problems. Open Monday to Friday, 9:00AM to 5:00PM

Centre d’ecoute et de reference – Halte Ami (UQAM): 514 987 8509

The Listening and Referral Center is a place of listening, awareness, training and reference for the student population of UQÀM, but also for Greater Montreal.

Other Phone Lines

Info Sante: 811

Non-urgent health questions. Available 24/7. Bilingual.

Tel Aide: 514 935-1101

Anonymous and confidential listening service. Available 24/7. Bilingual.

Referral Helpline for Seniors: 514 527-0007

Confidential. Available Monday to Friday from 8:00 am until 6:00 pm. Bilingual.

Elder Abuse Helpline: 1 888-489-ABUS (2287)

Professionals who can offer a listening ear, information, support, telephone crisis intervention and counselling for seniors and the people close to them. Depending on the situation and the caller’s consent, referrals may be provided to the appropriate resources.
Available 8 am to 8 pm, 7 days a week. Bilingual.

Crisis Helpline for Veterans: 1-800-268-7708

Assists war veterans / former RCMP members with problems that affect quality of life, provide referrals to counselors. Open 24/7. Bilingual.

Online Messaging Services

7 Cups Of Tea

Offers free, confidential, anonymous listening, and caters towards casual conversations and venting alike. 7 Cups also provides calming exercises – things like “list three things you did well yesterday”.

IMAlive

This is an online crisis intervention network. Volunteers do an extensive training course and go through a Skype interview before they go on the lines.

Distress Centre

Free, confidential, nonjudgmental crisis support. Available 24/7. English.

GLBT Hotline

Free, confidential, one-on-one peer support for the LGBTQ+ community. Available Monday – Friday from 4 pm to midnight, Saturday from noon to 5 pm.

Crisis Text Line

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via text. Text HOME to 686868 to start. Does not say whether it’s anonymous or not.

McGill Wellness Resources

The Peer Support Centre: a free, confidential drop in space offering support, information, and referrals to the McGill community.

The McGill Mental Health Hub:

“At McGill Mental Health Hub, our mission is to connect our community to support and information surrounding mental well-being. By empowering you to maintain your mental well-being as well as support those around you, we hope that no students feel alone or lost when dealing with their well-being.”

This website organizes and presents all the different resources that McGill and the community has for mental health. It also has more in-depth information about different kinds of mental illness, etc.

McGill Mental Health

“We provide a secure, non-judgmental and confidential space in which to pursue your mental health treatment.  Our clinic consists of a team of psychiatrists, psychologists and psychotherapists whom are all available by appointment”

McGill Counselling: (subset of McGill mental health)

“Counselling is available to students with psychological, academic and vocational concerns. Both individual and couple counselling are available as well as vocational testing. Students also have the opportunity to participate in a number of groups and workshops each semester. Other than modest cost-recovery charges for vocational testing material, all full- and part-time students who have paid student service fees are eligible for services free of charge.”

McGill Student Health Services

“The clinic is open from Monday – Friday 8:30 am – 4:30 pm, and is accessible to all current McGill students who have paid the Student Services fee.”
514-398-6017 (10 am – 4 pm Mon-Fri)

McGill/Montreal Information:

Simplify McGill: The Unofficial McGill Guide:  

“The Unofficial McGill Guide (UMG) is a website with information and advice written for students, by students. Some information is duplicated from various McGill pages but with helpful comments and suggestions. Other information is not available elsewhere, such as the tunnel tours and library reviews. The UMG is continuously growing, and was established in March 2012.”

Right to Campus:

“We are a campaign to promote and propagate a safe, equitable, and accessible culture on McGill’s campus.”

 

Do you know of a service we forgot to include? Send nightlineexternal@gmail.com an email to let us know.