Chatline

Using our Chatline

We are open from 6:00PM to 3:00AM.

Click the red button below this text. This will connect you to one of our volunteers.

Yes, we’re telling to press the red button for once...

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What is our Chatline?

Our chatline is a student-run, online extension of McGill Students’ Nightline.

Is it confidential?

Just like our phone lines, our chatlines are a confidential, anonymous, and non-judgmental instant messaging service. Chatters will be connected to one of our volunteers through an anonymous platform. Our volunteers are trained in empathetic active listening, and can provide information, referrals, and non-professional guidance during a crisis.

Protecting the confidentiality of our callers and chatters is one of our highest priorities.

The only situations in which we cannot maintain confidentiality is if you are in immediate danger of harming yourself or others, or if you reveal that the abuse of a child likely is or will be taking place.

In these situations, it is our legal obligation to report the information you share with us to emergency services.

In all other situations, our callers and chatters’ confidentiality and anonymity will be protected with the utmost care.

Click here for other phone lines, chat lines and resources.

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